[CLOSING DATE: Fri, 30 Nov 2018] Business and Performance Team Leader (ICT)
37 hours – permanent
L11-£35,229 - £39,002
Wrexham County Borough Council would like to recruit an experienced professional to manage the Performance & Business team in the ICT service.
The ideal candidate will be self-motivated and be able to work on their own initiative as well as contributing to the success of the wider ICT team. They will have a high level of knowledge and expertise of ICT services and associated financials and use those skills to work proactively across the authority to promote service and quality improvements.
They will lead on & manage customer liaison and satisfaction, service level agreements, performance monitoring and the quality control of services provided by the department ensuring that services are delivered to agreed SLA and project standards to 18,000 corporate, schools and LATC/Trust customers.
The role, reporting to the ICT Lead, includes managing a diverse and multi-disciplinary team of ICT business partners, project, commercial & business support staff to deliver authority-wide strategic projects, programs and procurement within time, cost and quality parameters and to contribute to the Authority’s vision of becoming a Digital Authority.
For an informal discussion about the role, contact David Jacobs ICT Lead on 01978 292302
For an application pack, please contact the Human Resources Service Centre, Guildhall, Wrexham, LL11 1AY, by telephone on 01978 292012/ Text Relay 18001 01978 292012, email – hrservicecentre@wrexham.gov.uk or download and complete the PDF application form on the web page.
The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh.
Wrexham Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.
↧